➤ Customer Success Manager

Guider is hiring for a Customer Success Manager

Guider is on​ a mission to create the best personal-development platform for employees worldwide, with mentoring and coaching at its core. We’re supporting global brands to implement effective and scalable programmes to help their people grow and develop. ​Our AI-powered mentoring and coaching platform connects the best mentors in organisations with those looking to learn and grow, creating an impactful culture of knowledge sharing and self-improvement.

We're already working with some of the world's best known brands to help them develop their people, including Marks & Spencer, LVMH and EY. See this ​M&S case study​ video showing the impact we are having!

Guider also partners with companies who have a forward-thinking purpose. With this, Guider can tailor mentoring and coaching programmes to help improve Diversity & Inclusion, Women in Leadership, High-Potentials and much more. ​If you're passionate about either self-development, mental health or diversity, then read on!

The Role.

Reporting to the Head of Customer Success, the Customer Success Manager will be responsible for the lifecycle of a partner working with Guider. We pride ourselves on our service and proactive approach with our clients as well as the programme participants while building relationships to ensure success!

This is an exciting opportunity for those interested in building processes; we’re an agile startup looking for forward thinking people.

About you.

Nice to have.


The Benefits of Working at Guider.

You will be part of a growing technology startup and help shape the future of personal-development. Guider cares deeply about helping the technology industry become a more inclusive and diverse place and we work hard to lead by example.

Just some of the perks..


Email leoni@guider-ai.com​​ with a cover letter & CV outlining, in a few bullet-points, why you are suitable for the role.